Jenniffer L. Breitenstein

Jenniffer L. Breitenstein

VP,Global Marketing With a BSBA from the University of Louisville, Jenniffer is a seasoned marketing professional whom has demonstrated success in creating and implementing revenue generating and cost saving products, services and programs, in the retail, manufacturing, third party administration, as well as the service and software industries. She has spent nearly 20+ years working in marketing, sales, partner management, product development and program management roles at companies including Accent Marketing, Service Net Warranty (now AIG Warranty), GE Consumer and Industrial's Warranty Management subsidiary, and later GE Capital. Prior to that, she worked in a number of marketing and management roles in various marketing companies. She is also a Six Sigma certified Green Belt and graduate of GE's Management Development Course.

Author's Posts

Kambio selects ServicePower NEXUS FS Software

Jenniffer L. Breitenstein

On-demand vehicle service provider, Kambio, contracts to use and resell NEXUS FSTM 

ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today announces that it has secured a new contract with Kambio for NEXUS FSTM Field Service Management software. Kambio has also joined ServicePower's partner ecosystem as a reseller of NEXUS FSTM within the automotive industry.

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Topics: Company News, Shareholder News, RNS, press release, rns reach, news

ServicePower Announces Phoenix Fire Inc. as New Channel Development Partner

Jenniffer L. Breitenstein

Company launches Global Business Partner Channel for Nexus FSTM

April 20, 2016,  ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today announces that it has retained Phoenix Fire Inc., the leading independent business development agency that specializes in partner channel development within the technology sector. This move marks ServicePower’s aggressive commitment to expanding its worldwide business partner channel.

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Topics: Company News, Shareholder News, press release, news

Take a look at Field Service Through the Customer's Eyes

Jenniffer L. Breitenstein

Customers are the most important aspect for any business. Without customers, your business won’t survive in the long run. Your organization must therefore provide an excellent experience from the point of sale through post sale product support. Top notch service and support builds customer loyalty, creating brand awareness and future opportunities for repeat purchases. Unfortunately, some organizations fail to provide excellent service to their customers, not meeting expectations or creating confusion. Do how does a field service organization provide Best in Class Customer Service?

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Topics: Blog

How to Integrate Team Member Communication

Jenniffer L. Breitenstein

Industry competition continues to be one of the most challenging aspects of sustaining a successful field service operation. As the idea of brand or company loyalty is driven now more by convenience and better savings, field service organizations and service technicians constantly have to grow, adjust, and change to meet the endless demands of today’s consumers.

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Topics: Blog

Field Service Management for the Future

Jenniffer L. Breitenstein

In field service, new technologies such as social, mobile, cloud, wearables, IoT and M2M present new opportunities every day. It is critical to understand and incorporate them into your field service operations to be able to compete with the others in the market. New technologies can lead to improvements in your operations, and often present new business opportuniti

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Topics: Blog

Ways to Ensure Success with a Field Service Management Solution

Jenniffer L. Breitenstein

Today, field service organizations are no longer seen as just cost centers, but as the best and sometimes only customer touch point, post-sale. So, it’s critical to get field service right. New technologies have impacted field service greatly, as have customers and the Millennial workforce. Field service has recognized that it needs to become more customer centric, proactive in providing service through utilization of IoT and M2M, and maximize the new business opportunities each of these brings, including new sales and improved customer service levels through higher first time fix rates.

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Topics: Blog

How to put a smile on your customer's face

Jenniffer L. Breitenstein

Field service technology today is essential for an operation with field based resources, from repair techs, to insurance inspectors, to elevator maintenance and pole men, especially as the focus for most enterprises shifts not away from productivity and costs, but focuses on achieving those metrics to better improve customer service levels. Today, it’s not only about squeezing more from the turnip, but doing so in a way that delights customers and creates brand loyalty and repeat sales.

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Topics: Blog

NEXUS FS Official Launch 14 September 2015

Jenniffer L. Breitenstein

ServicePower Launches NEXUS FS Field Service Management Software

End-to-End field service management and mobile dispatching cloud software for any sized business

ServicePower Technologies Plc (AIM: SVR), a market leader in mobile workforce management technology, today announced the launch of NEXUS FSTM field service management software. 

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Topics: press release

Top Must Haves for Mobile Field Service Management Solutions

Jenniffer L. Breitenstein

Field service managers spend enormous amounts of time designing and implementing routes for field teams which attempt to increase productivity and quality of service.

But, now, when customer service is acknowledged as the number one metric every field service organization needs to be concerned with, you must look to automation and dispatch software to ensure your customer’s expectations are met, the jobs are completed faster, and in one truck roll.  Field Service Management solutions with Mobile Dispatch software can help you achieve those goals, improve efficiency and productivity of techs, and improve the customer experience.

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Topics: Blog