Field Service work always involves a certain amount of frustration. Some problems are hard to diagnose. Mistakes in estimating travel or repair time can wreck a day's schedule. Finding the right part is sometimes a nightmare. Nothing can totally eliminate these problems, but artificial intelligence can be a major help in dealing with them.
AI is already being used to aid service technicians. Businesses that watch the trends and look for ways they can start employing it will have the jump on their competitors.
To read the entire blog post, go to: https://www.servicepower.com/blog/how-ai-improves-field-service