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ServicePower Blog

How to Improve your Net Promoter Score (NPS)

5 min read

How to Improve your Net Promoter Score (NPS)

If you’re a field service manager or CIO of a field service company—whether in property maintenance, telecommunications, or HVAC—you must understand what your customers want and how satisfied they are with your company and the service you deliver....

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ServicePower Ask the Expert

3 min read

Ask the ServicePower Experts: Ensuring Customers Get Off on the Right Foot

Ask the ServicePower Experts: Neil Cook, VP of Global Services & Customer Support Ensuring customers get off on the right foot. We’re kicking off a...

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ServicePower Field Service Management Sustainability

1 min read

Top Field Service Technology Trends for 2024: Sustainability

As we wrap up our series on the technology trends that will likely be in the 2024 spotlight, our final one is #10: Sustainability.

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ServicePower Analytics

2 min read

Top Field Service Trends for 2024: Analytics for Strategic Insights

As we continue our series on the technology trends that will likely be in the 2024 spotlight, next up is trend #9: Analytics for strategic insights.

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Service as a Brand Differentiator ServicePower

2 min read

Top Field Service Trends for 2024: Service as a Brand Differentiator

As we continue our series on the technology trends that will likely be in the 2024 spotlight, next up is trend #8: Service as a company or brand...

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ServicePower Knowledge Center

4 min read

Top Field Service Technology Trends for 2024: Knowledge Management

As we continue our series on the technology trends that will likely be in the 2024 spotlight, next up is trend #7: knowledge management.

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ServicePower Employee Empowerment

3 min read

Top Field Service Trends for 2024: Employee Empowerment

As we continue our series on the technology trends that will likely be in the 2024 spotlight, next up is trend #6: employee empowerment.

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ServicePower Field Service Management

3 min read

Top Field Service Trends for 2024: Blended Workforces

As we continue our series on the technology trends that will likely be in the 2024 spotlight, next up is trend #5: blended workforces.

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ServicePower Customer Self Service

2 min read

Top Field Service Trends for 2024: Customer Self-Service

As we continue our series on the technology trends that will likely be in the 2024 spotlight, next up is trend: #4: customer self-service.

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Top Field Service Management Technology Trends for 2024: Analytics ServicePower

2 min read

Top Field Service Management Technology Trends for 2024: Predictive Analytics

ServicePower recently published its predictions for the top 10 trends in field service management for 2024. In this blog series, we take a closer...

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ServicePower How Field Service Automation Improves Customer Ratings & Profits

5 min read

How Field Service Automation Improves Customer Ratings & Profits

Customers can rate your business with a tap of their finger, directly impacting your profits. There’s no escaping the fact that your online...

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3 min read

Ten Tips for Field Service Organizations Getting Started with AI

Artificial intelligence (AI) is dominating technology trends. The excessive hype can be confusing, leaving organizations wondering if they are doing...

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